Privacy Policy
Last updated: 26 March 2025
Central West Electrical Contractors (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What personal information we collect
We may collect personal information including, but not limited to:
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Your name
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Contact details (e.g. phone number, email address, address)
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Job or business details
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Information related to services we provide to you
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Any communications you have with us
We only collect personal information that is necessary for us to provide our services or conduct our business.
2. How we collect your personal information
We may collect personal information in a variety of ways, including:
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Directly from you (e.g. via phone, email, contact forms on our website)
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Through our website or social media pages
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From third parties with your consent
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When you engage us for electrical services or request a quote
3. Why we collect and use your personal information
We collect, hold, and use your personal information to:
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Provide electrical services to you
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Communicate with you about your enquiries or projects
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Send invoices or quotes
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Maintain business records
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Comply with legal and regulatory obligations
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Improve our services and customer experience
4. Disclosure of your personal information
We may disclose your personal information:
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To third-party service providers who assist us in operating our business (e.g. IT providers, subcontractors, accountants)
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Where required or authorised by law
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With your consent or at your direction
We do not sell, rent, or trade your personal information.
5. How we store and protect your personal information
We take reasonable steps to ensure your personal information is kept secure and protected from misuse, loss, unauthorised access, or disclosure. This includes using secure systems and limiting access to authorised personnel only.
When your information is no longer needed, we will take reasonable steps to destroy or de-identify it.
6. Access to and correction of your personal information
You may request access to the personal information we hold about you and request corrections if it is inaccurate, out of date, or incomplete.
To request access or correction, please contact us using the details below. We may need to verify your identity before actioning your request.
7. Website and cookies
Our website may use cookies or similar technologies to improve your experience and gather anonymous usage data. You can manage or disable cookies in your browser settings.
Our website may also contain links to third-party websites. We are not responsible for the privacy practices of those sites.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
9. Contact us
If you have any questions, concerns, or complaints about our privacy practices or this policy, please contact us at:
Central West Electrical Contractors
Phone: 02 6332 2020
Email: projects@cwec.com.au
Website: cwec.com.au
Address: 6/36 Bant St, Bathurst NSW 2795
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.